About the Company
Invictus Nashville Charter School is a public Montessori school serving the Donelson and Hermitage community. We provide a joyful, equitable, and academically rich environment where students are known, valued, and supported through hands-on, personalized learning. Our diverse and inclusive community is built by mission-driven educators and staff who believe in the power of relationships and are dedicated to helping every child thrive.
About the Role
The Enrollment and Operations Manager owns enrollment at Invictus Nashville Charter School, the only public Montessori school in Nashville, serving scholars from PreK through 4th Grade across our Primary, Lower Elementary, and Upper Elementary (4th Grade) environments. This role leads enrollment end to end, from first family contact through re-enrollment, and is accountable for meeting the school’s annual enrollment target. About 70% of the role is enrollment; the remaining 30% supports student data, compliance, and school operations. This is an individual contributor role with no direct reports.
Reports to: Director of Operations
Department: Operations
Classification: Full-time, exempt; 12-month schedule
Salary range: $58,000–$68,000, based on experience
Start date: January 4, 2027
Time allocation: about 70% enrollment; about 30% operations, data, and compliance
A fully enrolled school is the foundation of everything else we do. It funds our Guides and programs, and it puts more scholars in seats where they can thrive. The Enrollment and Operations Manager is the single point of accountability for that outcome: building the pipeline of prospective families, running a fair and compliant application and lottery process, getting every new scholar registered and ready for day one, and keeping families with us year over year.
Because enrollment is seasonal, this person also strengthens the operational backbone of the school. They keep student records accurate and audit-ready, support state and authorizer compliance, help with procurement, keep the school website current, and step in on campus when operations need an extra hand. The role sits on the Operations team and works closely with the Director of Operations, the Head of School, school leaders, and the Office Manager.
Key responsibilities may include, but are not limited to:
Enrollment (about 70%)
Recruitment and Community Outreach
• Build and execute an annual recruitment plan, with weekly application goals, aligned to the enrollment target set with the Director of Operations.
• Lead in-field recruitment across Nashville neighborhoods, including tabling, block walking, and community events.
• Build relationships with feeder partners such as childcare centers, Head Start and Pre-K providers, apartment complexes, churches, libraries, and nonprofits.
• Run school tours and represent Invictus Nashville at open houses and school fairs, explaining our Montessori model to families who may be new to it.
• Log every lead, follow up promptly, and coordinate lead follow-up calls with the Front Office.
• Maintain a weekly field plan tracking activities, leads, applications, and return on effort.
• Recruit and orient volunteers for recruitment events.
Applications, Lottery, and Waitlist
• Manage the application window and support families in completing applications.
• Run the enrollment lottery when applications exceed available seats, in compliance with Tennessee charter law and authorizer requirements.
• Apply enrollment preferences as defined in the school’s charter agreement and verify eligibility for each.
• Maintain clean application data daily by removing duplicates and current-student applications and correcting incomplete contact information.
• Manage the waitlist and the offer, acceptance, and decline process for every grade.
Registration and New Family Onboarding
• Run registration for all new scholars and verify required documents, including proof of age, proof of residency, and the Tennessee Certificate of Immunization.
• Confirm age eligibility for PreK and Kindergarten under state requirements.
• Lead new family onboarding, including orientation, welcome calls, and first-week check-ins.
• Hand off complete scholar information to Operations for transportation, meals, and dismissal setup.
Re-enrollment and Retention
• Run the annual intent-to-return campaign and track completion to 100%.
• Monitor withdrawals weekly, identify trends, and report them to the Director of Operations.
• Lead outreach to families at risk of leaving, partnering with school leaders on persistence plans.
• Conduct exit conversations with withdrawing families, log reasons, and process withdrawals and records transfers.
Enrollment Reporting
• Own the enrollment pipeline and deliver a weekly enrollment report to the Director of Operations.
• Support board and authorizer reporting with enrollment, re-enrollment, and attrition data.
Operations, Data, and Compliance (about 30%)
Data Management and Compliance
• Enter and maintain accurate, timely student records in PowerSchool.
• Request records from prior schools and maintain complete cumulative files for new and withdrawing scholars.
• Review and audit new and historical student files for completeness and required documentation.
• Ensure enrollment data is accurate for state reporting and funding. Under Tennessee’s TISA funding formula, enrollment accuracy directly affects school revenue.
• Support the collection, entry, and analysis of data for state, federal, and authorizer reports, audits, and compliance requests.
School Operations Support
• Provide on-site support for school operations as needed, including front desk coverage, meals coordination, and facilities support.
• Support procurement, purchasing, and Requests for Proposals (RFPs) under the guidance of the Director of Operations, ensuring adherence to established processes and guidelines.
• Maintain and update the school’s website so that required documentation is current, easy to find, and aligned with school and authorizer standards.
Team Participation
• Participate in weekly check-ins with the Director of Operations and in staff professional development.
• Other duties as assigned.
Qualifications
Required
• High school diploma or equivalent; bachelor’s degree preferred.
• 2+ years of experience in school enrollment, admissions, recruitment, community outreach, school operations, or customer-facing sales.
• Track record of meeting weekly and annual targets.
• High accuracy with data entry, records management, and file audits in a student information system or CRM.
• Proficiency with Google Workspace and spreadsheets; comfort updating web content.
• Warm, clear communication with families from diverse backgrounds.
• Ability to manage seasonal priorities, shifting between field recruitment, registration, and operations support without dropping details.
• Availability for flexible hours, including some evenings, weekends, and community events.
• Valid driver’s license and reliable transportation for in-field recruitment.
• Successful completion of a criminal background check with fingerprinting, as required for Tennessee school employees.
Preferred
• Bilingual in Spanish or another language spoken by Nashville families.
• Experience with PowerSchool or a similar student information system.
• Experience in a charter or public school enrollment or operations office.
• Experience with purchasing, procurement, or vendor processes.
• Familiarity with Nashville neighborhoods, community organizations, and early childhood providers.
• Interest in or familiarity with Montessori education.
Working Conditions
• Based on campus, with regular in-field work across Nashville.
• Requires evening, weekend, and occasional holiday hours during peak recruitment and registration seasons.
• Must be able to stand and walk for extended periods during outreach events and lift up to 25 pounds of event materials.
Benefits
• Health, dental, and vision insurance
• Paid holidays and PTO
• Ongoing professional development, coaching, and career growth
Compensation
Annual salary of $58,000–$68,000, based on experience.
Invictus Nashville Charter School is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, or any other characteristic protected by law. Employment is at will. This job description is not an exhaustive list of duties. Responsibilities may change based on school needs.